Everything You Need to Hear Your Customers
Mteja Sauti combines powerful survey building, multi-channel distribution, and AI-powered analytics in one platform built for Africa.
Survey Builder
Create professional surveys in minutes with our intuitive builder — no coding required.
Drag-and-drop builder
15+ question types (NPS, rating, open text, matrix)
Skip logic & conditional branching
37 industry-specific templates
Distribution
Reach every customer through the channels they actually use — from SMS to USSD to kiosk.
SMS — works on every phone
USSD — no internet required
WhatsApp — rich media surveys
QR Codes — physical touchpoints
Web — embeddable surveys
Email — traditional delivery
In-App SDK — native mobile
Kiosk — on-premise feedback
Analytics
Turn raw feedback into actionable insights with real-time dashboards and AI-powered analysis.
Real-time NPS dashboard with trend analysis
CSAT score tracking with segment breakdown
CES tracking with touchpoint mapping
AI text analysis in Swahili + English
Automated alerts for score drops
Enterprise
Built for large organizations with custom requirements, security needs, and multi-brand operations.
REST API with comprehensive documentation
Webhooks for real-time event triggers
SSO (SAML/OIDC) integration
White-label reports with your branding
Compliance
Meet regulatory requirements with built-in compliance tools for regulated industries.
Responsible gambling compliance (betting)
Data privacy & encryption at rest/transit
Full audit trails for all survey activity
Integrations
Connect Mteja Sauti to the systems your business already uses.
CRM connectors (Salesforce, HubSpot)
Billing systems & M-Pesa integration
DHIS2 for healthcare organizations
Custom enterprise integrations
Ready to hear what your customers really think?
No credit card required. Free 14-day trial on all plans.